![]() Type "%appdata%" and then click the OK button.Close Spotify and then press the Windows and R keys to open the Run window.To fix this, you can try clearing Spotify's local file cache. If the Spotify cache becomes overloaded, it may trigger performance issues or the Spotify app not responding issue. Restart Spotify to see if the Spotify app not responding issue has been resolved.Next, turn off the switch to Enable hardware acceleration.In the Settings window, scroll down to the bottom and find Compatibility.Then select Edit and click Preferences.Launch Spotify and click the three dots in the top-left corner.If you decide to give it a try, you just need to follow the steps below: ![]() Some users report that they have fixed the issue by disabling the hardware acceleration feature. ![]() ![]() Disable the Hardware Acceleration Feature
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